How can I contact support?
Visit the Support page on smartmindmap.net or email support@definedbytes.com.
Where can I report inappropriate AI output?
Please use the in-app reporting path or contact support at support@definedbytes.com.
Does Smart MindMap send my data to the cloud?
Core editing runs locally. Built-in Local AI runs locally after model download. If you choose OpenAI or another configured endpoint, ...
What should I do if Built-in Local AI feels slow?
Try a lighter local model, reduce the requested diagram size, close GPU-heavy apps, or use a PC with more RAM ...
Why is local AI slower on some computers?
Performance depends on available RAM, GPU acceleration, model size, context size, and what else is using your system resources.
Why is the first AI generation after switching models slower?
The local runtime may need to load the model into memory before generation starts. After that, repeated requests on the ...
Which export formats are supported?
Smart MindMap supports export to PowerPoint (PPTX), PDF, SVG, PNG, JPG, BMP, and GIF.
Can I present directly from the app?
Yes. Smart MindMap includes Presentation Builder and Pitch Mode for turning diagrams into slide-based presentations.
Can I start without AI?
Yes. You can start from a blank canvas, templates, reusable stencils, or custom shapes.
What kinds of diagrams can I create?
You can create mind maps, concept maps, flowcharts, swimlane diagrams, UML class and sequence diagrams, ER diagrams, org charts, fishbone ...