Mind maps, diagrams, mailing compaigns apps
Now: 29.99$
FAQ2026-04-22T09:52:28+00:00
What is Smart MindMap?2026-04-22T09:36:11+00:00

Smart MindMap is a Windows desktop app for creating mind maps, flowcharts, UML diagrams, ER diagrams, org charts, fishbone diagrams, network diagrams, and other structured visual diagrams.

Do I need a subscription?2026-04-22T09:36:26+00:00

No. Smart MindMap is sold as a one-time purchase with free updates.

How do I install the app and get updates?*2026-04-22T09:37:54+00:00

Install Smart MindMap from Microsoft Store. Updates are delivered through Microsoft Store.

Can I use my purchase on more than one computer?2026-04-22T09:38:39+00:00

You can install Smart MindMap on other Windows PCs using the same Microsoft Store account, subject to Microsoft Store terms.

What is the refund policy?2026-04-22T09:36:39+00:00

Purchases are processed by the Microsoft Store. Refunds follow Microsoft’s policy, which may vary by country and purchase details. Please refer to the Microsoft Store refund terms for your region.

What is Built-in Local AI?2026-04-22T09:43:19+00:00

Built-in Local AI lets Smart MindMap generate diagrams using a local model that runs on your computer. It is the easiest AI option because you do not need to install external AI software or enter an API key.

Do I need internet access to use Built-in Local AI?2026-04-22T09:43:45+00:00

You need internet only for the initial model download. After that, local generation can run on your PC.

Which built-in models are included?2026-04-22T09:40:00+00:00

Smart MindMap includes a curated built-in model catalog based on Gemma 4 GGUF models. The default option is chosen to balance speed and quality for diagram generation.

Can I import a GGUF model I already have?2026-04-22T09:40:40+00:00

Yes. If you already use local AI tools, you can import a GGUF model file that matches the built-in catalog.

What hardware is recommended for Built-in Local AI?2026-04-22T09:41:06+00:00

For the best experience, 16 GB RAM or more is recommended. A dedicated GPU with VRAM can significantly improve local generation speed. Lighter models are better for weaker PCs.

Will Built-in Local AI work without a dedicated GPU?2026-04-22T09:41:36+00:00

Yes, but it can be slower. CPU-only generation is supported, but larger diagrams and larger local models take longer.

Can I remove downloaded local models later?2026-04-22T09:42:06+00:00

Yes. You can remove downloaded models from the app and free disk space when you no longer need them.

Can I still use OpenAI, Ollama, or LM Studio?2026-04-22T09:53:41+00:00

Yes. Smart MindMap supports Built-in Local AI, OpenAI (BYOK), Ollama, LM Studio, and Manual Clipboard mode.

When should I use OpenAI instead of Built-in Local AI?2026-04-22T09:54:22+00:00

Use OpenAI if you want premium cloud quality, faster responses on weaker hardware, or access to newer world knowledge.

When should I use Ollama or LM Studio?2026-04-22T09:54:51+00:00

Use them if you already manage local AI models yourself and want full control over the runtime and model selection.

What is Manual Clipboard mode?2026-04-22T09:55:07+00:00

Manual Clipboard mode helps you use Smart MindMap with external AI tools manually. Smart MindMap prepares prompts and reads pasted responses, but you stay in control of what is copied and where it is sent.

What kinds of diagrams can I create?2026-04-22T09:55:59+00:00

You can create mind maps, concept maps, flowcharts, swimlane diagrams, UML class and sequence diagrams, ER diagrams, org charts, fishbone diagrams, network diagrams, Venn diagrams, SDL diagrams, and more.

Can I start without AI?2026-04-22T10:27:37+00:00

Yes. You can start from a blank canvas, templates, reusable stencils, or custom shapes.

Can I present directly from the app?2026-04-22T10:27:55+00:00

Yes. Smart MindMap includes Presentation Builder and Pitch Mode for turning diagrams into slide-based presentations.

Which export formats are supported?2026-04-22T10:28:31+00:00

Smart MindMap supports export to PowerPoint (PPTX), PDF, SVG, PNG, JPG, BMP, and GIF.

Why is the first AI generation after switching models slower?2026-04-22T10:28:58+00:00

The local runtime may need to load the model into memory before generation starts. After that, repeated requests on the same model are usually faster.

Why is local AI slower on some computers?2026-04-22T10:29:23+00:00

Performance depends on available RAM, GPU acceleration, model size, context size, and what else is using your system resources.

What should I do if Built-in Local AI feels slow?2026-04-22T10:30:09+00:00

Try a lighter local model, reduce the requested diagram size, close GPU-heavy apps, or use a PC with more RAM and a dedicated GPU.

Does Smart MindMap send my data to the cloud?2026-04-22T10:32:13+00:00

Core editing runs locally. Built-in Local AI runs locally after model download. If you choose OpenAI or another configured endpoint, relevant prompt and diagram context are sent to that provider.

Where can I report inappropriate AI output?2026-04-22T10:32:39+00:00

Please use the in-app reporting path or contact support at support@definedbytes.com.

How can I contact support?2026-04-22T10:32:55+00:00

Visit the Support page on smartmindmap.net or email support@definedbytes.com.

Go to Top