Smart MindMap support

Need help with Smart MindMap? Browse the FAQs and tutorials, or send us a message.

Help us understand the issue

For a technical issue, include your app version, Windows version and the steps that led to the problem. If you use AI, include the provider and model.

Avoid including API keys, passwords or unnecessary personal information.

You can also email support@definedbytes.com.

Send a message

Check your email address before sending so we can reply.

System requirements

Core diagram editor

Smart MindMap is a Windows desktop application for Windows 10 and Windows 11. Check Microsoft Store for compatibility with your device and the latest available release.

Get updates through the Microsoft Store Library. AI is optional when creating and editing diagrams.

Check the Microsoft Store listing →

Built-in Local AI

A modern Windows PC with 16 GB RAM or more and an SSD is recommended for a comfortable local AI experience. Actual memory use and generation speed depend on the selected model and your hardware.

Internet access is needed for the initial model download. A dedicated GPU is not required; CPU generation may be slower.

Read the local AI hardware FAQ →